Do we need to use both tools?
Nope, you can use whichever tool you need now and scale up later if you choose.
Do you charge an onboarding/setup fee?
How long does implementation take?
Onboarding the demand planning tool typically takes just 7-8 weeks—depending on the cleanliness of your data.
Onboarding the operations tool can take as little as 2 weeks and as long as 6 weeks— depending on the EDI connections and integrations with your warehouses.
What kind of support do you offer?
You can email, call, or text us anytime! We’re based in 3 countries in various time zones so you’ll get a response fast.
Is the price point in reach for smaller companies/startups?
Yes. Unioncrate's demand planning tool is Enterprise-ready and startup-friendly. The tool is modular: You can roll out the parts you need today and add as you grow.
Pricing is based on the number of SKUs, ship-to (customers) and ship-from locations (warehouses).
How much work is the onboarding process for our suppliers/3PLs/partners?
Surprisingly little, and it's very non-intrusive. We work directly with each supplier or partner to get the job done fast (and stress-free). You make the intro; we do the rest.
From setting up EDIs to working with your partners to get things integrated on their end, the process is straightforward and collaborative.
Can we customize the tool to our business model?
Unioncrate is built with CPG supply chains in mind from the start, so you may be surprised to see how much already works exactly how you'd expect it to.
That said, you can easily customize the way you view your supply chain and how you prefer to view your reports.