Unioncrate Responsible Disclosure Policy

Last updated November 25, 2019

Data security is a top priority for Unioncrate, and Unioncrate believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Unioncrate’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at support@unioncrate.com . We will acknowledge your email within five business days.
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the UnionCrate service. Please only interact with accounts you own or for which you have explicit permission from the account holder.


While researching, we’d like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Unioncrate employees or contractors
  • Any attacks against Unioncrate’s physical property or data centers

Thank you for helping to keep Unioncrate and our users safe!


We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://www.unioncrate.com/security-disclosure.


Unioncrate is always open to feedback, questions, and suggestions. If you would like to talk with us, please feel free to email us at security@unioncrate.com.


It is the COO & CTO’s responsibility to see this policy is enforced.